Privacy Policy

Welcome to Upticks.in ("we," "our," or "us"). We are a trading education and financial markets learning platform based in India. We are deeply committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, attend webinars, or use any of our educational services. By accessing or using Upticks.in, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this policy.

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device. This includes:

• Personal Information: Name, email address, phone number, and billing information provided during registration or checkout.
• Account Data: Login credentials, profile details, and communication preferences.
• Educational Data: Course enrollment history, progress tracking, quiz scores, and webinar attendance.
• Technical Information: IP address, browser type, operating system, device identifiers, and data collected via cookies.

We utilize the collected information for the following business and educational purposes:

• To provide, maintain, and improve our educational services and platform access.
• To process payments securely for mentorship programs, courses, and workshops.
• To send transactional communications, including receipts, course updates, and support messages.
• To deliver newsletters, market analysis content, and promotional materials (you may opt out at any time).
• To resolve disputes, troubleshoot technical issues, and comply with legal obligations under Indian law.

We use cookies, web beacons, and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They help us understand user behavior, remember your preferences, and improve the overall learning experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our educational platform.

We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, or perform service-related tasks. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Categories of third parties include:

• Payment Processors
• Email Marketing Platforms
• Analytics Providers
• Video Hosting Platforms
• Webinar Software
• Customer Support CRM

Please note that these third-party providers have their own privacy policies addressing how they use such information.

We do not sell your personal data to third parties. We may share your information only in the following specific situations:

• Service Providers: To process payments or host our educational content.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency in India).
• Protection of Rights: To enforce our terms, prevent fraud, or protect the security of our platform and users.

Depending on your location and subject to applicable law, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right of rectification if your information is inaccurate or incomplete.
• The right to opt out of receiving marketing communications from us.
• The right to withdraw consent at any time where we relied on your consent to process your personal information.

Our educational services are not intended for individuals under the age of 18 without parental guidance. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure reasonable safeguards are implemented for any such international transfers.

Our platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.