Legal
Refund & Cancellation Policy
Last updated: October 26, 2023
1. Introduction
Welcome to the Refund & Cancellation Policy for Upticks.in. We are committed to providing high-quality trading education and financial markets training. We encourage you to read this policy thoroughly before purchasing any of our services.
By purchasing any course, program, live webinar, mentorship, or subscription from Upticks.in, you acknowledge that you have read, understood, and agreed to be bound by the terms of this policy.
2. Nature of Services
Upticks.in provides digital educational products, training programs, mentorship services, webinars, workshops, and subscription-based educational services. Due to the digital nature of our products and the immediate access provided to educational content, all purchases made through Upticks.in are final and non-refundable. Our educational services are intended solely for learning and skill development. We do not guarantee trading success, profits, returns, or any specific financial outcome from the use of our content, training, or services.
Please note that our educational services are designed to teach concepts and strategies. We cannot and do not guarantee trading success, specific profits, or particular financial outcomes as a result of using our materials.
3. Course Refund Policy
We stand behind the quality of our educational content. However, recognizing the digital nature of our products, we operate under a conditional refund policy to protect our intellectual property while remaining fair to our learners.
No Refund Policy All payments made to Upticks.in are final. Once a purchase has been completed, no refunds, cancellations, exchanges, or transfers will be permitted under any circumstances, including but not limited to: Change of mind. Lack of usage or participation. Failure to complete a course or program. Dissatisfaction with trading performance or results. Misunderstanding of course content, features, or requirements. Personal, professional, financial, or medical circumstances. Scheduling conflicts or inability to attend live sessions.
5. Mentorship Programs
Our Mentorship Programs involve dedicated time and resources from our trading experts. Because of this personalized commitment, mentorship fees are generally non-refundable once paid.
6. Subscription Services
If you are enrolled in any recurring educational subscriptions or premium community access:
- You may cancel future renewals at any time through your account settings or by contacting support.
- Cancellation prevents future billing but does not entitle you to a prorated refund for the period already billed.
- Upon cancellation, your access to the subscription services will remain active until the end of your current paid billing cycle.
7. Technical Issues
We strive to maintain high availability for our platform. If you experience a genuine technical issue that prevents you from accessing purchased content, please contact our support team immediately. Upticks.in will make reasonable efforts to resolve the issue promptly.
Refunds will not be issued for temporary technical interruptions, routine maintenance, or issues arising from the user's internet connection, hardware limitations, or circumstances outside our direct control.
8. Duplicate Payments
If you believe you have been charged twice for the same transaction, please notify us immediately. Duplicate or accidental payments will be thoroughly investigated. Verified duplicate transactions will be refunded promptly to the original payment method used.
9. Chargebacks & Disputes
We strongly encourage users to contact our support team to resolve any issues before initiating a chargeback with their bank. We reserve the right to permanently suspend and revoke access for any account involved in fraudulent, abusive, or unjustified payment disputes.
10. Processing of Approved Refunds
Once a refund request is approved by our team, it will generally be processed within 7 to 14 business days. The actual timeline for the credited amount to reflect in your account depends entirely on your bank, payment gateway, and the financial institutions involved.
11. Exceptions
Please note that the following purchases are strictly non-refundable unless explicitly stated otherwise in the specific product terms:
- Promotional offers, highly discounted programs, and limited-time flash sales.
- Bonus materials or special access products granted alongside a primary purchase.
- Customized coaching plans or highly personalized advisory services tailored specifically to an individual learner.
12. Educational Disclaimer
Upticks.in provides educational content related to trading and financial markets. We do not provide investment advice, portfolio management services, guaranteed returns, or financial recommendations. The strategies and concepts taught are for educational purposes only. Individual trading results may vary significantly, and users remain solely responsible for their investment decisions and any resulting financial risks.
13. Changes to this Policy
We reserve the right to modify, amend, or update this Refund & Cancellation Policy at any time to reflect changes in our business practices or legal requirements. Updated versions will be posted on this page with the revised "Last updated" date. We encourage you to review this policy periodically.
14. Contact Information
If you have any questions concerning our return policy, please contact us at:
Company
Upticks.in
Website
https://www.upticks.inEmail Support
reach@upticks.inPhone
+91 85957 15899
Business Address
India
Remote
India